Refund Policy

Last Updated: 13/03/2025

Thank you for subscribing to Dorket. We strive to provide a valuable experience, but if you are not satisfied with our service, please review our refund policy below.

1. Subscription Payments

• All payments for Dorket subscriptions are non-refundable unless stated otherwise.
• We offer a free trial period (if applicable) to allow users to evaluate our service before making a purchase.

2. Refund Eligibility

You may request a refund under the following circumstances:

• If you were charged incorrectly due to a billing error.
• If you experienced a service failure preventing you from using Dorket and our support team was unable to resolve the issue.
• If you canceled your subscription before renewal but were still charged.

3. How to Request a Refund

To request a refund, please contact us at [email protected] with the following details:

• Your registered email address.
• Transaction ID or proof of purchase.
• A brief explanation of the issue.

4. Refund Processing

• Refund requests are reviewed on a case-by-case basis.
• Approved refunds will be processed within 5-10 business days to the original payment method.
• We are not responsible for any delays caused by banks or payment processors.

5. No Refunds for Used Services

• We do not provide refunds for partially used subscription periods.
• If you have used the service significantly during your billing period, a refund may not be issued.

6. Changes to This Refund Policy

Dorket reserves the right to update this Refund Policy at any time. Changes will take effect upon posting on our website.

For any questions regarding this policy, please contact us at [email protected].